At Build Your Gear, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
Personal Information:
- Account Creation: When you create an account, we collect your name, email address, and password.
- Order Processing: To process your orders, we collect your shipping address, billing information, and contact details.
Payment Information:
- Secure Processing: We do not store your credit card information. Payment details are processed through a secure, third-party payment gateway.
Technical Data:
- Website Usage: We collect information about your visit to our website, including IP address, browser type, pages visited, and the time spent on our site. This helps us understand how users interact with our website and improve our services.
2. How We Use Your Information
Order Fulfillment:
- Processing Orders: We use your personal and payment information to process and fulfill your orders, including shipping and billing.
Customer Service:
- Support: We use your contact information to respond to your inquiries, provide customer support, and address any issues related to your orders.
Marketing and Communications:
- Updates: With your consent, we may use your email address to send you updates about our products, promotions, and special offers. You can opt-out of these communications at any time.
Website Improvement:
- Analytics: We use technical data to analyze website performance, enhance user experience, and improve our services.
3. How We Protect Your Information
Security Measures:
- Data Encryption: We use industry-standard encryption technologies to protect your personal and payment information during transmission.
- Access Control: We implement access controls to ensure that only authorized personnel can access your personal information.
Data Retention:
- Storage: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
4. Sharing Your Information
Third-Party Service Providers:
- Payment Processing: We share payment information with trusted third-party payment processors to handle transactions securely.
- Shipping: We may share your shipping information with third-party shipping carriers to deliver your orders.
Legal Requirements:
- Compliance: We may disclose your information if required to do so by law, regulation, or legal process.
Business Transfers:
- Sale or Merger: In the event of a business transfer, such as a merger or acquisition, your information may be transferred as part of the transaction.
5. Your Rights and Choices
Access and Update:
- Account Management: You can access and update your personal information through your account settings on our website.
Opt-Out:
- Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting us directly.
Data Requests:
- Inquiries: If you wish to request access to or deletion of your personal information, please contact us at [email protected].
6. Cookies and Tracking Technologies
Cookies:
- Usage: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.
Control:
- Browser Settings: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:
- Email: [email protected]
- Phone: +1 (917) 451-8229
Thank you for visiting Build Your Gear. Your privacy is important to us, and we are committed to safeguarding your information.